UMR is modernizing and simplifying the explanation of benefits (EOB) statements for CHP members.
The newly enhanced EOBs will feature a number of significant changes, designed to make it easier for members to see the cost breakdowns for their recent health care claims, including:
- What providers charge for their services
- The network discount applied
- How much their plan has paid
- How much the patient owes, if anything
Members will also see a new user-friendly display of their accumulator information, showing the individual/family deductible and out-of-pocket amounts applied to the member’s account.
UMR will begin using the enhanced EOBs the week of August 2nd.
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