UMR is modernizing and simplifying the explanation of benefits (EOB) statements for CHP members.

The newly enhanced EOBs will feature a number of significant changes, designed to make it easier for members to see the cost breakdowns for their recent health care claims, including:

  • What providers charge for their services
  • The network discount applied
  • How much their plan has paid
  • How much the patient owes, if anything

Members will also see a new user-friendly display of their accumulator information, showing the individual/family deductible and out-of-pocket amounts applied to the member’s account.

Understanding Your EOB Member Flyer

UMR will begin using the enhanced EOBs the week of August 2nd.

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