Understanding the Depths of Patient-Centered Care

The New York Times recently published a ‘thank you’ note from a man whose wife had suffered a severe asthma attack and later died as a result.  He was so taken with the care she, he, their family and friends all received by the hospital staff, from doctors, nurses, social workers, and other specialists, that he had to reach out and express is gratitude.

From an interprofessional perspective it is so clear here that his experience at this particular hospital was due to an amazing culture of patient-centered care – a true “bedside” mentality.  Please read this short article when you have some time, because its show how important providing dignity for patients,  regardless of their condition, as well as a space for others to love, grieve and often say goodbye in a meaningful way can be for family and friends.

Office of IPE @ CUW

Michael Oldani; michael.oldani@cuw.edu

 

Over 200 Health and Social Care Students Participate in their first IPE Program!

More than 200 students from Social Work, Physician Assistant Studies, Occupational Therapy, Physical Therapy, Nursing and Pharmacy participated in their first interprofessional education event on Tuesday evening, September 13th.  The goal of this first event is to introduce and get students excited about IPE @ CUW – they will participate in 6-8 hours of IPE programming over a 2 year period as they prepare for clinical rotations and internships.  Students assembled as a large group in Todd Wehr auditorium where they were given a brief presentation by IPE faculty champions that outlined the value of IPE,  and in particular, how team-based, interprofessional care works to reduce medical errors.

Students then broke out into 24 smaller groups (9-10 students) where faculty facilitators engaged students in small group exercises that incorporated differing “communication styles” into problem-solving and team building exercises.  Students worked on solving hypothetical “parking problems” on CUW’s campus, to building “paper chains” as a team, to debriefing and discussing as a group the ways in which good, interprofessional communication can reduce medical errors.

Student feedback was very positive both through standardized assessment tools as well as in person or through emails sent to the Office of IPE @ CUW. Feedback, whether positive or in the form of constructive criticism, is always encouraged as way to improve programming and effectively translate the importance of IPE as students build their health and social care skills here at CUW.  Congratulations to Group #16 for winning the paper chain competition, which entitled team members to a gift card, compliments of IPE @ CUW  (We want IPE to be fun as well!).

For questions or information pertaining to interprofessional education at CUW, please contact the Campus Coordinator, Michael Oldani at x2779 or at michael.oldani@cuw.edu.

Pre-Pharmacy Student Organization members (and event helpers) admire the paper chains.
Pre-Pharmacy Student Organization members (and event helpers) admire the paper chains in the SOP atrium.

 

Welcome Back Health and Social Care Students: IPE @ CUW 2016-17

Full length portrait of confident doctors holding blank billboard over white background

As students embark on another year of learning and training in the health and social care professions here at CUW, the time is right to remind the campus community of the goals of IPE @ CUW. Interprofessional education, or IPE, as it is most often referred to, is an opportunity for students to learn, train and ultimately work together as they care for patients and clients.

Around 10 years ago the major accrediting bodies and healthcare and public health created a set of competencies, or educational goals, for students to achieve. In short, the goals for students here at CUW is to learn how to 1. Create a culture of mutual respect and shared values, 2. To fully understand their role and the roles of others when assessing patient/client needs, 3. To be able to communicate effectively with other health and social care professionals, and 4. The ability to understand team dynamics and to work in teams to deliver quality patient/client care.

The Office of IPE @ CUW is committed to these goals as well the ‘end game’ of preparing students for IPC: interprofessional collaboration, out there, in the real world of health and social care practice.  It may take a while for new students to “see” IPE in action – but eventually the “ah ha” moment will arrive.  For those interested in reading about the impact of IPE and IPC on healthcare please see the following New Yorker article from 2011. (Thanks to professor Mike McKinnis, IPE Rep/Occupational Therapy Department for sharing.)

For more information on IPE @ CUW please see our website and/or contact the Campus Coordinator of IPE, professor Michael J. Oldani at michael.oldani@cuw.edu, or phone at 262-243-2779 (or stop by his office in the School of Pharmacy, #299/top floor).

Office of IPE @ CUW

Annual Interprofessional Case Competition Announced: Prizes include $3000 Scholarship

CUW students are encouraged  to contact the Coordinator of IPE (Michael Oldani) at michael.oldani@cuw.edu for more information about the annual Wisconsin AHEC Interprofessional Case Competion.   CUW students have previously competed in this team-based, health and social care competition.  Last year’s team won the Northeast AHEC Region and took their presentation to the Kalahari Resort Conference Center in early January to compete with other student teams from Wisconsin (Top finishers at the state level are eligible for scholarships.). CUW students who participate meet as small IPE teams on campus for several months this fall and research and craft a response to a perplexing medical case through a PowerPoint presentation (and brief write-up). Registration will begin in the early fall – look for followup announcements sent by your particular health/social care program.

 

AHECCaseComp201617

Concordia & Alverno Students Complete IPE Pilot Program through Justice Point

 

Full length portrait of confident doctors holding blank billboard over white background

During the fall and spring semester of 2015-16 12 students from CUW (nursing, pharmacy, occupational therapy, physician assistant studies, and social work) and Alverno College (nursing and nurse practitioner/mental health) participated in a pilot interprofessional learning experience that involved a nontraditional IPE opportunity.  A partnership was created with Justice Point (a non profit, pre-trial case management organization) and the Milwaukee County Drug Court (a program that allows individuals struggling with addiction to be place on probation and receive comprehensive drug treatment).  Students first observed how an interprofessional team of attorneys, case managers, police officers, social workers, psychologists and a judge come together to plan out client-centered treatment plans and to carry out court proceedings to keep individuals on track and sober.

Students then collaborated together to think about how health and social care impact sobriety and how they might (through small teams) work with clients to ensure they are referred to the right kind of providers for care.  Justice Point identified clients for small teams of students to interview and to produce case write ups (that were shared via a Goggle Drive) in order to produce “active referrals.”  Students, through follow up interviews, were able to recommend certain types of prescriptions that might aid clients with sleep issues as well as uncovering issues like the need for comprehensive dental care for clients who may have not been able to, or neglected, their oral health.

Overall, students reported the pilot program as a success and that they learned the value of collaborative care when dealing with patients/clients with complex health and social care needs.  The pilot program is being extended for another year and interested students (and faculty) should contact Michael Oldani in the Office of IPE @ CUW for more information.  There are a variety of ways students can receive credit for this course, including as a 1-3 credit IPE 550 special topics course.

Special thanks to Karin Wasiullah of Alverno College of Nursing for co-coordinating this learning experience. And special thanks to the following students:

Allysa Bagin. Ryan Nelson, Genesis Estrada, Sarah Dibble, Hallie Schopp, Becky Sobanski, Monique VanFelder, Amy Kutzler, Emily Schroeter, Briana Kneisl, Kristen Holme, and Carrie Fehrmann – you are all trail blazers in IPE!

 

Michael J. Oldani/Office of IPE @ CUW

michael.oldani@cuw.edu